028 3831 8696  info@dasktimber.co.uk

Frequently Asked Questions

What type of wood do you use?
The timber that is most appropriate for the task. In the majority of projects solid Sapele Mahogany or Laminated Mahogany, which give good durability, stability and a smooth paint finish is used. We also use Laminated Redwood, Western Red Cedar, Iroko, European Oak, American White Oak, Walnut, Cherry etc. Internal joinery for painting will be made in Poplar. Very tall or wide external doors for painting will be made with Accoya, which along with carrying a 30 year guarantee, has superb stability.

Will Dask take site dimensions?
As we design the majority of our projects, surveying and measuring the site is essential to produce joinery that complements your build, allowing us to accentuate key features of your architectural style. We always strive to be sympathetic to the feel of building as well as to your aspirations for this new home.

Do you supply the whole British Isles and Ireland?
We manufacture all our products in Northern Ireland and supply them to any site in the UK or Ireland.

Do you export?
We have done several projects in France even one on a Caribbean Island. No destination is a problem!

Why should I buy from Dask when there are cheaper alternatives?
DASK’s philosophy is quality, quality, quality. From when we started 40 years ago to today our experiences have confirmed that using excellent raw materials produces an excellent finished product, that stand the test of time. Value is essential also, particularly in current times, that’s why our buyers ensure the timber purchased is competitively priced. The combination of a quality product that’s value for money has ensured our customers continue to refer us time and again.

Do you make products suitable for conservation areas or listed buildings?
We are often asked to produce joinery to match original profiles and sections, single glazed or using ‘Slimlite’ double glazing, which will be suitable for Listed Buildings.

Can you offer design advice?
After 40 years working on old properties and houses of architectural interest, we have built up a wealth of knowledge in the area. We will be happy to offer advice on any aspect of your project whether external or internal.

How long do your products last?
We guarantee all our timber for 30 years, but our products are designed for a minimum of a 60 year lifespan. We use jointing and glazing techniques that are generally accepted as the best in the industry.

What is the range of glazing styles?
Anything within reason! As you can see from some of our photos, we can produce most glazing patterns. We have a very advanced 5-Axis router which can, with the right programming, produce any shape or style of glazing bar you need.

What types of glazing are offered?
With double glazing we always use the most efficient Softcoat Low E glass with Argon gas filling. On casement windows this will usually be with a 16mm airspace and with sash windows a 12mm airspace. We can also offer thicker glazed units, noise reduction units, solar reduction units, thinner ‘Slimlite’ units and single glazing using restoration ‘Cylinder’ glass.

What ironmongery & locking systems do you offer?
When possible we try to fit espagnolette multi-point locking systems to most casement windows. Sash windows are often supplied with restrictors and releasable stops for safety and security, as well as lockable quadrant fasteners. Our ironmongery is mostly supplied by ‘Fab and Fix’, and ‘Reddiseal’ as standard but with options from ‘Carlisle Brass’, ‘Frank Allart’ and ‘Samuel Heath’ on request.

What paint do you use?
We use Becker Acroma Laqvin waterborne paint finishes. Developed over 140 years, this Swedish company are widely acknowledged for producing some of the best performing products in the paint industry.

What are your payment terms?
Generally we ask for a 30% deposit with an order, on approval of our working drawings. A further 50% stage payment is due on delivery of the main order, and the final 20% is due on completion. We cannot offer a cancellation option once working drawings have been approved and the project commenced. The timber, ironmongery and glass for your project are ordered almost immediately after approval, and these expenses will be more than accounted for by the deposit payment.
We do accept credit card payments on request, although we reserve the right to add on the commission charged at 2.75%. Privacy Policy – We do not store credit card details nor do we share customer financial details with any 3rd parties.

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